Tamper Tantrum Manchester "Cup North" Dale Harris

2015 Chair of Barista Guild of Europe Dale Harris joined us in Manchester to talk about "the Post-Apocalyptic Barista's Handbook," where research and development has made technology king and our carefully honed skills of dosing and tamping obsolete. In this talk, Dale outlines how the role of the barista will need to change if we want it to be a sustainable career and why we should go ahead and make those changes now--by investing in people--if we want to be able to keep drinking tasty coffee, full stop.